COVID-19 GUIDELINES

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Our clinic is now open by appointment only.  

The clinic has been prepared with a barrier between patient and staff, staff will be wearing full personal protective equipment (PPE) and as always the gold standard of disinfection and sterilization procedures will be upheld.

The day prior to appointment the client will go through a pre screening process via phone call.  Through this pre screening the client will be deemed a low, medium or high risk.  If low risk the client will keep scheduled appointments and be screened again upon entering the clinic.  If a client is deemed a medium risk, their appointment will be rescheduled after a 14 day isolation period.  If the client is deemed high risk, their appointment will be canceled and steps will be followed to refer the client for more immediate care.

• Masks will be used in order of availability  N95 mask, surgical mask, fabric mask
• Procedure area will be disinfected using an Accel Prevention Wipe, all surfaces will be disinfected, including but not limited to flat surfaces, chairs, door knobs and barriers.  Procedure chair will have plastic sleeves on arm rest which will be disposed of after each treatment.  

• 3 days a week
• By appointment only
• Gold standard disinfection and sterilization procedures will be upheld
• Pre screening prior to appointment

Clients will be asked not to enter the clinic until their scheduled appointment time.  The waiting area within the clinic is no longer available.  Only one patient at a time will be allowed into the clinic. We request the client make use of the hand sanitizer set out then sit directly in the treatment chair provided.

Payment options - Cash, cheque and credit care will still be viable payment options.  Receipts will be issued via email when possible, printed receipts will be available upon request.

No regular appointments can be scheduled at this time.  We are being diligent during this unprecedented time to ensure that the care provided is the care urgently needed.  Please don’t hesitate to call us at any time if you have any concerns or questions.